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Our customer support is open every workday from 08:00-16:30 CET
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Questions and Answers
Do you have questions about ID06 or your current order of ID06-Cards? Feel free to visit our support page, where you will find answers to the most frequently asked questions.
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Missing BankID?
Book an appointment for scanning your passport/ National ID
One of the steps needed for the new ID06-Card is a verification of the identity of the future cardholder. Today this is mainly done by the usage of BankID/E-ID.
In these cases, where the cardholder lacks a BankID, manual verification is needed and is done by scanning the person’s Passport or National ID here on location at Areff.
Book appointment